Top Tech Jobs & Startup Jobs in Chicago, IL

Manage a portfolio of fleet-service clients, oversee operational requests and escalations, coordinate internal resolution, facilitate action-register meetings, provide client training, maintain Salesforce cases and KPIs, support QBRs, identify process improvements, and cultivate strong client relationships. The role requires customer-service expertise, communication, organization, problem-solving, Excel proficiency, and collaboration across teams. This is a hybrid, full-time position in Georgia or Illinois with 10% travel.

Leads a team of 10–17 Account Managers responsible for client satisfaction, retention, and growth. Oversees escalations, performance metrics, staffing, coaching, process improvement, change management, customer inquiries, and strategic account plans. Partners cross-functionally to improve service delivery, meet SLAs and KPIs, and support employee development. The hybrid role requires up to 20% travel and experience in client service, leadership, and preferably the fleet industry.

Supervise 10–15 invoice processors and oversee accurate, timely invoice and financial transaction processing. Responsibilities include assigning work, training and evaluating staff, validating invoices against purchase orders and contracts, resolving vendor discrepancies, maintaining controls and reconciliations, preparing finance reports, supporting audits, responding to billing inquiries, and improving procedures. The role requires collaboration with vendors, clients, managers, and internal departments while ensuring compliance with accounting standards and company policies.

Manage a diverse client portfolio, ensuring retention through relationship management, operational request resolution, issue ownership, and proactive account support. Facilitate client action registers, maintain Salesforce KPIs, develop SOPs, manage reports, support fleet optimization, and collaborate cross-functionally on process and product improvements. The role requires strong communication, customer service, problem-solving, data analysis, project management, and stakeholder-management skills in a hybrid environment with 20% travel.

Supports Account Managers and fleet clients by responding to inquiries, managing transactions, conducting research, preparing reports, updating systems, and maintaining accurate client processes. The role provides administrative, analytical, and customer service support while monitoring KPIs, developing SOPs, resolving issues, coordinating coverage, and cultivating client relationships. It is a developmental position intended to progress into Account Management.

Provides high-volume support to clients and drivers through phone, email, and internal systems. Manages requests involving vehicle transportation, licensing, titles, rentals, remarketing, compliance, and fleet operations. Maintains customer data, processes CRM tasks, runs reports, tracks follow-ups, meets Salesforce KPIs, and escalates issues as needed. Requires strong communication, organization, prioritization, problem-solving, and attention to detail in a hybrid office environment.

Develops new business among mid-size fleet prospects through consultative selling and complex, multi-level sales cycles. Responsibilities include prospecting, negotiating contracts and pricing, building stakeholder relationships, presenting proposals, assessing account creditworthiness, coordinating account integration, maintaining prospect data, and achieving sales goals. The role is home-office based with 50% field travel, including regular driving and overnight trips.

Provides administrative and clerical support for operations teams, including data entry, document preparation, file organization, recordkeeping, daily team assistance, and departmental projects. The temporary internship offers flexible hours and hands-on experience in a professional office environment. Candidates need basic Microsoft Office proficiency, strong organization and attention to detail, multitasking ability, and a willingness to learn.

Leads a legacy systems programming team while owning the roadmap for AI-enabled modernization. Responsibilities include designing API-first, cloud-ready architectures; evaluating AI-assisted development tools; developing, testing, maintaining, and supporting business applications; improving integrations; tracking modernization KPIs; mentoring engineers; and communicating technical strategy to stakeholders. The role requires hands-on application development, technical leadership, architecture planning, production support, documentation, and occasional on-call support.

Underwrite and monitor commercial credit facilities through financial statement analysis, due diligence, cash flow and DCF modeling, risk assessment, and portfolio management. Prepare credit packages for executive leadership, evaluate capital structures and asset risk coverage, maintain internal risk ratings, and improve credit analysis processes. Partner with stakeholders on workflow and system initiatives, conduct company and industry analysis, and train less experienced team members.