Top Tech Jobs & Startup Jobs in Chicago, IL

Provide support to credit union members via phone, process financial transactions, resolve inquiries, and build member relationships while ensuring regulatory compliance.

Operationalize cyber threat intelligence by triaging intelligence, enriching indicators, monitoring threats, profiling threat actors and malware, and mapping activity to MITRE ATT&CK. Support adversary emulation, purple team exercises, SOC investigations, threat hunting, third-party risk, fraud operations, tabletop exercises, and online impersonation monitoring. Communicate intelligence findings, maintain threat documentation, and recommend improvements to detection and response capabilities.

Lead development and execution of the credit union's fair and responsible banking program (fair lending, SCRA, MLA, HMDA, ADA, CRA). Perform risk assessments, monitoring, sampling, and regulatory exam coordination. Advise business partners on risk mitigation, track corrective actions, prepare executive and board reporting, and manage a team including hiring, coaching, and performance management.

Hybrid, second-line Model Risk role performing independent validations of statistical and AI models across credit, ALM, finance, underwriting and related areas. Assess data, conceptual soundness, performance, implementation and governance; prepare validation reports; support AI onboarding, remediation, vendor reviews, inventory maintenance and model risk governance.

Lead consumer lending analytics and strategy across credit card, HELOC, and Auto/RV products. Evaluate portfolio performance, member behavior, pricing, targeting, risk, profitability, and growth opportunities. Develop strategic recommendations, forecasts, business cases, and analytical frameworks using SQL and large datasets. Partner with finance, credit risk, marketing, operations, and technology leaders while managing, coaching, and developing an analytics team.

Processes account service requests involving deceased accounts, ownership changes, certificates, IRAs, trusts, loan reconstruction, correspondence, and tax reporting. Performs document indexing, quality control, software release testing, risk remediation, root cause analysis, procedure maintenance, workflow distribution, and new-hire training. Provides internal and external customer service while ensuring compliance with credit union policies, privacy requirements, the Bank Secrecy Act, and applicable laws.

Manage delinquent loan and depository accounts across all stages of collections, from early servicing through charge-off recovery. Responsibilities include member outreach, payment processing, repayment negotiations, hardship assistance, skip tracing, repossession support, settlements, loss mitigation, account audits, and regulatory compliance. The role resolves complex member concerns, meets collections and service performance goals, and supports recovery and process improvement initiatives.

Lead strategy and operations for retirement, investment and insurance services. Set business plans, advisor productivity standards, partner governance, compliance, marketing and member engagement. Manage partner relationships, broker-dealer coordination, risk controls, team hiring, coaching and performance to grow participation and deliver member-centered financial services.

Lead enterprise platform strategy and architecture for cloud, data, and AI platforms (Fabric, Databricks, Synapse, OpenAI/Foundry). Own platform lifecycle, establish standards and guardrails, drive modernization and cost optimization, influence governance, mentor senior engineers, and partner with executives to translate strategy into platform capabilities.

Manage and develop a contact center team to meet service, quality, and sales goals. Hire, onboard, train, monitor calls, coach employees, resolve member escalations, ensure regulatory and compliance training, collaborate cross-functionally, and implement individual development and performance management plans.