Top Tech Jobs & Startup Jobs in Chicago, IL

Own the enterprise strategy, roadmap, governance, and evolution of rewards, loyalty, referral, recognition, relationship pricing, and engagement capabilities. Partner with executive and cross-functional stakeholders across product, technology, marketing, operations, finance, risk, legal, and servicing to prioritize investments, develop business cases, ensure regulatory and operational readiness, and optimize member acquisition, engagement, retention, and loyalty.

Leads enterprise agile transformation by coaching Scrum Masters and teams, facilitating PI Planning and other agile ceremonies, resolving program impediments, managing cross-team dependencies, and improving delivery flow. Partners with business, technology, product, and program leaders to establish agile standards, assess maturity, optimize backlogs and value streams, and use Azure DevOps metrics to support planning, transparency, and continuous improvement.

Leads enterprise architecture, design, governance, and adoption of AI, machine learning, generative AI, analytics, RPA, intelligent automation, and data platform solutions. Translates business strategy into scalable, secure, compliant architectures across Azure, AWS, SaaS, and Microsoft technologies. Partners with business, engineering, security, governance, and operations teams; establishes reusable standards and patterns; guides delivery from concept through production; leads architecture reviews, prototyping, performance improvements, compliance, and technical mentoring.

Owns end-to-end member experiences across partner programs, improving journeys, operational efficiency, partner performance, and business outcomes. Responsibilities include analyzing processes and metrics, identifying friction, coordinating cross-functional initiatives, managing operational readiness, establishing governance and service standards, leading issue resolution, developing dashboards, and serving as the liaison between internal teams and external partners. The role also supports business cases, program evaluations, compliance, and strategic partnership growth initiatives.

Leads organizational resilience and second-line oversight of the Business Continuity Program. Responsibilities include developing business impact analyses and recovery plans, coordinating disaster recovery and critical process testing, leading incident response and tabletop exercises, validating vendor and technology recovery results, reporting risk metrics to executives, supporting regulatory examinations, and advancing continuity program maturity. Requires extensive business continuity, incident response, disaster recovery, or project management experience and collaboration across business, technology, executive, audit, and regulatory stakeholders.

Lead consumer credit risk strategy and manage analysts evaluating lending portfolios. Develop underwriting guidelines, credit policies, and risk oversight processes; monitor delinquency, charge-offs, approvals, and risk-adjusted returns. Support new product evaluations, analyze portfolio performance, generate reporting using SQL, Excel, and Power BI, and recommend risk-return improvements. Partner with lending, audit, regulatory, and second-line risk teams while hiring, coaching, and developing staff.

Provide support to credit union members via phone, process financial transactions, resolve inquiries, and build member relationships while ensuring regulatory compliance.

Hybrid, second-line Model Risk role performing independent validations of statistical and AI models across credit, ALM, finance, underwriting and related areas. Assess data, conceptual soundness, performance, implementation and governance; prepare validation reports; support AI onboarding, remediation, vendor reviews, inventory maintenance and model risk governance.

Manage delinquent loan and depository accounts across all stages of collections, from early servicing through charge-off recovery. Responsibilities include member outreach, payment processing, repayment negotiations, hardship assistance, skip tracing, repossession support, settlements, loss mitigation, account audits, and regulatory compliance. The role resolves complex member concerns, meets collections and service performance goals, and supports recovery and process improvement initiatives.

Lead strategy and operations for retirement, investment and insurance services. Set business plans, advisor productivity standards, partner governance, compliance, marketing and member engagement. Manage partner relationships, broker-dealer coordination, risk controls, team hiring, coaching and performance to grow participation and deliver member-centered financial services.