Lead linguistic quality for an account: edit and proofread localized content, perform translations and reviews, define quality expectations, run LQAs and RCAs, liaise with Apple SMEs, manage linguistic assets, coach and onboard linguists, track KPIs, and drive corrective actions and arbitration.

Supports daily digital content curation and metadata validation for written and audio content. Reviews content for accuracy and completeness, applies guideline-based corrections, documents issues in internal tools, manages assigned queues, and escalates unclear or high-impact problems. The role requires adherence to SOPs, quality standards, security requirements, and turnaround targets, along with participation in training and calibration sessions.

Perform high-volume digital content curation and metadata validation for written and audio content. Follow SOPs, checklists, and client guidelines; correct straightforward issues, document defects in internal tools, escalate complex problems, manage assigned queues to SLA targets, and maintain accuracy and confidentiality while incorporating feedback through training and calibration.