Top Tech Jobs & Startup Jobs in Chicago, IL

Build and manage Hammerspace’s AI-powered knowledge ecosystem for the go-to-market organization. Responsibilities include designing AI workflows and retrieval experiences, developing onboarding and certification programs, evaluating AI technologies, driving adoption, automating knowledge work, and establishing governance and taxonomy. The role partners cross-functionally with Product, Engineering, Presales, Marketing, Sales, and Customer Success to improve knowledge discovery, employee readiness, onboarding speed, and time-to-productivity.

Manage a portfolio of client accounts, partnering with leadership and internal teams to deliver services, improve satisfaction, and achieve revenue and profitability goals. Responsibilities include client strategy, proposals, contract negotiations, implementations, SLA tracking, policy compliance, pricing, forecasting, budgeting, receivables, supplier coordination, account reviews, cross-selling, and service recovery. The role also supports operational improvements, client projects, mentoring, and relationship development.

Leads Zip’s highest-priority cross-functional programs, special projects, integrations, and organizational transitions. Translates enterprise strategy into execution through roadmaps, governance, risk management, decision-making, executive communication, and measurable outcomes. Partners across Product, Engineering, Finance, Legal, People, Commercial, and Delivery, while improving repeatable program-management practices using Jira, Confluence, AI, and automation.

Owns reseller channel strategy, partner performance, regional revenue, and strategic expansion across North America. Builds executive relationships with high-volume reseller and VAR partners, identifies growth opportunities, launches new partnerships, and collaborates with Sales, Customer Success, Marketing, and Operations. Leads and coaches a team of 4–5 employees while driving commercial execution across multi-country AMERS markets.

Own end-to-end technical onboarding for healthcare SaaS customers, including EMR integration, workflow configuration, data validation, troubleshooting, and go-live delivery. Serve as the primary technical contact for customer IT stakeholders, collaborate with Product, R&D, Medical, and Customer Success teams, and improve scalability through automation, runbooks, and implementation frameworks.

Leads global product marketing for PAYG phones, including positioning, portfolio strategy, launches, GTM execution, campaigns, digital acquisition, customer journey optimization, market intelligence, sales enablement, and cross-functional coordination. The role supports country teams and partners across emerging markets while optimizing marketing performance, customer adoption, usage, renewals, and revenue growth.

The Director, Client Strategy develops data-informed recommendations, customized pitches, growth opportunities, and solution packages for high-value healthcare and life sciences clients. The role partners with sales and commercial leaders, translates performance data into actionable insights, shapes executive-level narratives, and guides decisions on existing, configured, or custom solutions. Responsibilities include client-facing presentations, strategic problem diagnosis, cross-functional collaboration, commercial opportunity development, and improving team processes through AI-enabled tools.

Source, engage, vet, and recruit high volumes of specialized clinical providers, including registered dietitians, menopause providers, and mental health specialists. Manage candidate pipelines, recruiting communications, outbound sourcing, funnel metrics, and process improvements to accelerate hiring and improve provider acquisition.

Oversee accounting operations including month-end close, journal entries, reconciliations, inventory accounting, revenue recognition, financial reporting, audits, and internal controls. Partner with FP&A and executive leadership on budgets, forecasts, allocations, government accounting requests, and strategic initiatives. Ensure compliance with US GAAP, mentor accounting staff, support ERP implementations and acquisitions, and improve processes while managing complex priorities.

Lead the design and implementation of test automation frameworks, AI-augmented QA practices, and UI visual regression testing. Drive DORA metrics measurement and improvement, partner with engineering/product teams, troubleshoot customer issues, and mentor the QA practice. Own automation architecture, CI/CD integration, and test strategy for small to mid-sized product areas.