Top Tech Jobs & Startup Jobs in Chicago, IL

Leads commercial growth for five strategic partners, building joint business plans, co-selling programs, executive governance, partner enablement, and opportunity management. Owns partner-sourced pipeline and bookings targets, forecasts performance, coordinates cross-functional teams, and advances complex healthcare technology opportunities through contract execution. The role requires strong healthcare technology, enterprise sales, alliance management, negotiation, and executive relationship skills.

Own the technical win for complex enterprise SaaS deals from discovery through close. Lead technical discovery, solution architecture, tailored demos, proof-of-concept builds, AI agent integrations, and RFP/RFI responses. Architect integrations using APIs and MCP, explain AI concepts and business value to executive audiences, support competitive positioning, and relay customer feedback to Product and Engineering. Represent the company through webinars, conferences, and technical content.

Drive enterprise and mid-market revenue for JOOR’s SaaS platform by prospecting, researching target accounts, managing leads, conducting discovery, presenting value propositions, forecasting, and closing deals. The Account Executive owns the full sales cycle, manages a $500,000–$650,000 book of business, builds relationships with decision-makers, collaborates with Pre-Sales and Customer Success, and supports customer solution scoping.

Manages onboarding, relationships, account health, content approvals, reporting, training, and quarterly business reviews for assigned brands. Monitors brand and retailer KPIs, configures accounts, maintains playbooks, handles support requests, files technology tickets, submits billing reports, and collaborates with sales, technology, and leadership. The role is primarily in-office in Tampa with minimal local travel.

Leads AI-driven customer success strategy, scaling onboarding, engagement, health checks, retention, adoption, and expansion through automation and digital journeys. Owns predictive churn modeling, AI-generated campaigns, in-app orchestration, customer segmentation, KPI dashboards, and cross-functional implementation. Drives organizational change, stakeholder enablement, and continuous improvement while building the foundation for a future customer success leadership team.

Own sales forecasting and revenue analytics by developing statistical and machine learning models across products, regions, and time horizons. Lead the full machine learning lifecycle from feature engineering through deployment, monitoring, and explainability. Translate forecasts into business recommendations, deliver production data products, mentor junior data scientists, and provide technical leadership across analytics and sales teams.

Leads the end-to-end customer experience for faculty, students, and bookstore partners, including implementation, onboarding, adoption, support, retention, renewal, and partner service. Oversees customer journey strategy, service standards, support operations, customer health, reporting, Planhat administration, and voice-of-customer programs. Builds scalable processes, leads customer-facing teams, manages strategic initiatives, and collaborates with Product, Sales, Marketing, Operations, and Technology to improve satisfaction, adoption, loyalty, and customer value.

Execute and optimize multi-channel lifecycle acquisition and engagement campaigns across email, direct mail, and SMS using Braze. Manage segmentation, personalization, triggers, testing, campaign analytics, timelines, approvals, and cross-functional dependencies. Analyze funnel performance and identify optimization opportunities while supporting broader growth initiatives such as webinars, landing-page tests, SEO, and SEM. Build AI-assisted workflows to improve campaign execution and project management.

Lead high-profile corporate events, brand activations, and large-scale productions from concept through execution. Responsibilities include creative direction, budgeting, team leadership, client advising, vendor negotiation, show-day command, and crisis management. Manage cross-functional creative, technical, logistics, and production teams while overseeing complex budgets and delivering live, hybrid, and virtual experiences domestically and internationally.

Develops and executes franchise development marketing strategies to attract, nurture, and convert prospective franchisees. Responsibilities include content creation, email drip campaigns, paid advertising, CRM and lead management, broker relations, social media, events, candidate communications, budget oversight, KPI reporting, and campaign optimization. The role also creates franchisee testimonials, supports expos and trade shows, maintains brand consistency, and provides marketing recommendations to franchise development leadership.