Top Tech Jobs & Startup Jobs in Chicago, IL

Lead and develop a team of Customer Success Managers while building scalable customer success operations, processes, playbooks, metrics, and workflows. Drive customer satisfaction, adoption, retention, executive engagement, escalations, and expansion opportunities. Partner cross-functionally with Product, Clinical, Operations, Sales, Marketing, Implementation, and Commercial to improve customer outcomes and organizational effectiveness.

The Inside Sales Representative is responsible for achieving sales goals through consultative selling while offering operational support to a remote contact center team. They will educate consumers on products, handle escalated calls, ensure service delivery, and provide training and mentorship.

The Contracts Specialist supports the Legal team across contract initiation, drafting, negotiation, execution, and administration. Responsibilities include managing CDAs, NDAs, SOWs, task orders, and order forms; coordinating signatures; maintaining contract records in Agiloft; responding to stakeholder inquiries; training personnel on contracting processes; maintaining guidance documentation; and supporting strategic projects.

Lead the creation and growth of Madrivo’s Agency Services division, focusing on enterprise insurance clients. Develop the go-to-market strategy, personally sell and close high-value managed media service contracts, build C-suite relationships, and establish scalable sales methodologies, proposals, KPIs, and playbooks. Initially operating as an individual contributor, this leader will validate the business model, expand client portfolios, and eventually build and manage a sales team.

Own and evolve B2B SaaS product experiences for corporate wellness programs. Responsibilities include product strategy and roadmap development, discovery, user research, competitive analysis, feature prioritization, requirements definition, lifecycle management, launches, KPI tracking, and cross-functional collaboration with Engineering, Design, Marketing, Sales, and Customer Success.

Hands-on Information Security Engineer responsible for SOC 2 Type 2 compliance, vulnerability management, Azure and endpoint security, security tooling, governance, customer security questionnaires, vendor risk, secure SDLC practices, incident response, and security awareness. The role partners across Engineering, IT, Legal, and Product to improve the company’s SaaS security posture.

Assist with developing US federal and commercial proposals responding to RFPs, RFIs, and RFQs. Research solicitation requirements, ensure compliance, collaborate with subject matter experts and technical teams, maintain templates and boilerplate content, and edit proposals for clarity, consistency, and persuasiveness while managing multiple deadlines.

Build, launch, QA, monitor, and optimize email and SMS lifecycle campaigns and automated patient journeys in ActiveCampaign. Manage segmentation, triggers, personalization, suppression, tracking, reporting, testing, CRM hygiene, and campaign documentation. Troubleshoot automation and data issues, analyze funnel performance, maintain the lifecycle calendar, and partner with cross-functional teams on marketing technology, analytics, and a potential CRM migration.

Own a hands-on Meta video growth engine for a consumer AI assistant. Develop and iterate UGC, screen-recording, and B-roll ads; manage campaign structures, budgets, testing, and kill criteria; optimize for retention and conversion; extract messaging and product insights; and support Apple Search Ads. The role requires disciplined media buying, low-signal attribution experience, rapid creative iteration, and independent budget decisions.

Owns functional safety certification, standards compliance, safety lifecycle gates, safety cases, certification body relationships, safety manuals, subsystem data packs, regulatory monitoring, and field modification impact analysis. The role serves as the named Functional Safety Manager, evaluates evidence against IEC and ISO standards, supports customer conformity files, and independently challenges safety analyses across autonomous machinery products.