Top Tech Jobs & Startup Jobs in Chicago, IL

Lead and scale a patient experience/customer service team across phone, chat, and email. Own hiring, onboarding, performance management, QA, escalations, staffing, training, reporting, and cross-functional partnership to resolve systemic patient issues while ensuring HIPAA-compliant handling of PHI.

Design, build, and productionize large-scale ML models and pipelines for search and recommendations. Collaborate with engineers, product managers, and data scientists to define requirements, develop features, run experiments, and measure impact. Maintain low-latency serving, reproducible training, and scalable data infrastructure for personalization and relevance.

Lead North America media strategy and agency relationships for global brand campaigns. Plan and oversee media mix, buys, measurement, budgets, tracking, and optimization across digital, social, video, OOH, podcasts, and direct marketing. Drive US influence while ensuring local relevance for US and Canada, partner with cross-functional teams, and build new media partnerships and integrated campaign initiatives.

As a Senior Staff Machine Learning Engineer, you will drive AI product development, collaborate with cross-functional teams, and enhance ML models at scale.

Lead design and hands-on development of AWS-based serverless backend and IoT cloud services. Build Python Lambda microservices, REST APIs, telemetry pipelines, and secure AWS IoT Core device communication. Mentor engineers, define architecture patterns, ensure production readiness (monitoring, CI/CD, security), and guide cross-functional integrations and technical roadmaps.

Provide first-line remote technical support to students and parents for devices and learning platforms via email, chat, ticketing, and phone. Troubleshoot hardware/software/connectivity across Mac, Windows, iOS, and Chromebooks, escalate complex issues, maintain knowledge base articles, and report on ticket volume and trends. Weekend coverage and clear written communication required.

Support marketing operations by maintaining CRM and marketing automation data hygiene, documenting processes, monitoring database health, compiling data from multiple sources, and creating reports and dashboards to inform marketing decisions.

Lead local execution of portfolio strategy across a designated geography and on-premise channel, partnering with distributors and internal teams to drive sales, pricing compliance, and brand standards. Use data and analytics to identify growth opportunities, manage key accounts, track forecasts, oversee POS logistics and budgets, and deliver monthly performance updates.

Lead product operations by managing vendor implementations, driving cross-functional projects, building operational systems and tooling, and supporting the CPO. Own vendor relationships, coordinate Engineering/Clinical Operations, use AI tools for productivity, and improve product organization infrastructure to scale.

Lead an AI-first product area end-to-end: define roadmap, engage customers, translate needs into initiatives, measure KPIs, prototype with AI, align cross-functional teams, mentor product staff, and drive adoption, retention, and revenue in a SaaS environment.

Lead day-to-day accounting, close processes, financial reporting, reconciliations, AR/AP, cash management, budgeting/forecasting, audits, intercompany accounting, internal controls, and a multi-location clinic finance team while improving systems and automation.

Manage and coach an Enterprise account executive team to hit team quota. Oversee pipeline, forecasting, hiring, training, and deal support. Drive sales processes, forecast accuracy, pipeline generation, and team skill development using CRM and sales tools while participating in strategy and closing deals as needed.

Drive expansion revenue within existing SMB and Mid-Market accounts by identifying and closing cross-sell and upsell opportunities. Build and manage an expansion pipeline, prospect into accounts, forecast bookings, and collaborate with Customer Success and cross-functional teams to increase customer lifetime value and meet revenue targets.