Top Tech Jobs & Startup Jobs in Chicago, IL

Lead product development processes, manage product roadmaps, collaborate with cross-functional teams, and deliver customer-focused solutions.

The Strategy & Operations Manager will lead high-priority initiatives, conduct analysis, manage operational enhancements, and collaborate across departments to improve business performance.

The Strategy & Operations Associate will lead projects, conduct financial analyses, manage operational enhancements, and collaborate across departments to improve business performance.

The Strategy & Operations Analyst will manage high-priority projects, perform financial analysis, and drive operational improvements to enhance business performance.

Negotiates delinquent accounts on behalf of clients to achieve debt savings. Builds relationships with external partners, oversees client finances, determines account strategies, consolidates debts to improve negotiation leverage, manages account queues, and addresses client inquiries. The role requires strong communication, organization, teamwork, client focus, and technology proficiency, with Salesforce or similar CRM experience preferred.

Educates and supports clients enrolled in financial hardship debt programs, addresses concerns, deescalates challenging calls, assesses financial situations, and develops solutions to retain clients. Maintains accurate CRM records, provides empathetic phone-based customer service, meets retention goals, and collaborates with internal teams. Spanish-English bilingual communication, negotiation, problem-solving, adaptability, and comfort with high call volumes are required.

Educate and support clients enrolled in financial hardship debt programs through inbound phone interactions. Responsibilities include deescalating concerns, assessing financial situations, navigating CRM records, developing retention solutions, meeting retention goals, and delivering empathetic customer service. The role requires strong communication, negotiation, problem-solving, multitasking, adaptability, and the ability to manage high call volumes while maintaining accurate client records.

Leads architectural decisions, web roadmap delivery, and API acquisition efforts. Partners with leadership on engineering roadmaps and technical feasibility, mentors engineers, promotes best practices, and guides scalable application development and project planning. The role requires engineering team management, Ruby on Rails experience, cloud application development, strong communication, and effective mentorship.

The Customer Service Representative manages client interactions, providing support through high volume phone calls, resolving issues, and maintaining strong client relationships while working remotely.

Staff Security Engineer partners with Product, Engineering, and DevOps to embed security into application architecture, cloud infrastructure, and CI/CD processes. Responsibilities include secure design and code review, vulnerability remediation, AWS cloud security, WAF tuning, security automation in Python, SIEM and log pipeline contributions, endpoint controls, and security standards. The role requires deep expertise in application security, cloud security, or security automation, plus threat modeling and independent project ownership.