Top Tech Jobs & Startup Jobs in Chicago, IL

Own the commercial and strategic health of a SaaS customer portfolio, including renewals, expansion, QBRs, account planning, stakeholder relationships, and proactive communication. Partner with customer success counterparts and agency partners to align platform experience with account strategy. Maintain accurate client documentation and identify upsell opportunities by understanding customer goals, usage patterns, and business value.

The Senior HR Generalist advises managers and employees on employee relations, disciplinary actions, employment-law compliance, investigations, and workers’ compensation claims. The role supervises and mentors HR and administrative staff, manages workplace incidents, supports employee engagement, teaches HR supervision classes, and provides general HR guidance and project support.

Manage and optimize B2B paid social, display, ABM, and emerging advertising campaigns across LinkedIn, Meta, Reddit, 6sense, and StackAdapt. Monitor budgets, pacing, bids, performance, tracking, and reporting; identify testing opportunities; build campaigns from supplied creative and copy; and provide strategic recommendations aligned with demand generation and pipeline goals.

Own post-sale relationships for digital and programmatic advertising clients across North America. Responsibilities include customer onboarding, campaign delivery and optimization, account health, retention, renewals, QBRs, upselling, cross-selling, performance analysis, and coordination with sales, ad operations, creative, product, technical, and measurement teams.

Leads enterprise configuration and change management for IT infrastructure across networks. Develops CM plans, maintains accurate configuration item records and system baselines, controls configuration lifecycles, establishes change management policies and processes, coordinates approved changes, monitors process activities, and ensures audit-ready information, operational accountability, and minimized service disruption.

Leads end-to-end delivery of a $10M+ technical and business program, ensuring contractual, service-level, financial, quality, and schedule commitments are met. Manages multidisciplinary staff and subordinate supervisors, client communications, workforce planning, subcontractors, transitions, audits, proposals, budgets, and business development. Builds high-performing teams, resolves delivery risks, oversees program documentation, and supports cloud, infrastructure, and application capabilities. Requires onsite travel to client locations in Montgomery and Huntsville, Alabama, at least 30% of the time.

Leads quality planning, compliance, continuous improvement, quality management plan maintenance, and QA inspection processes. Partners with project managers, stakeholders, government technical staff, and customers to report progress, resolve issues, improve performance, reduce costs, optimize schedules, and promote safety. The role requires an active Secret clearance, a bachelor’s degree, 8–10 years of related experience, U.S. citizenship, remote work, and approximately 10% travel.

Leads Duly’s enterprise procurement and strategic sourcing function, including multi-year strategy, savings delivery, GPO and direct contracting, supplier management, compliance, contract lifecycle oversight, value analysis, and procurement technology adoption. Advises C-suite and board stakeholders, partners with clinical leaders on patient-safety priorities, and builds a high-performing procurement organization. The role requires extensive healthcare or regulated-enterprise procurement leadership and accountability for financial, operational, and governance outcomes.

Own end-to-end technical implementation and onboarding for enterprise B2B SaaS customers, from kickoff through go-live. Manage project plans, data integrations, documentation, customer communication, implementation metrics, and handoffs to ongoing customer success. Troubleshoot data pipelines, coordinate with engineering and product, remove implementation roadblocks, and build scalable methodologies that reduce time-to-value. The role requires strong SQL and data integration skills, enterprise stakeholder management, and regular onsite work with Chicago-area customers.

Provides in-person and remote technical support to employees across multiple business groups. Resolves or escalates hardware, software, application, credential, and peripheral issues using ITIL practices, ITSM tools, ticketing systems, and service-level targets. Supports application patching, testing, licensing, deployment, imaging, inventory, lifecycle management, vendor coordination, documentation, and end-user training. Promotes cybersecurity best practices, maintains knowledge-base content, and recommends improvements to technology, procedures, and service quality.

Leads the end-to-end order management process for custom and stock golf club orders, ensuring accurate and timely fulfillment. Supervises approximately seven specialists, resolves order and process issues for domestic and international sales teams, coordinates inventory and supplier concerns, analyzes fulfillment data, and improves workflows to reduce errors and delays. The role requires cross-functional coordination across time zones and hands-on team leadership in a fast-paced, accuracy-focused environment.

Develop and execute go-to-market strategies for healthcare and employee benefits products. Responsibilities include market and competitive analysis, product positioning and messaging, marketing collateral, product launches, sales enablement, cross-functional collaboration, client feedback analysis, and performance measurement. The role translates complex product capabilities into compelling customer-focused stories and supports thought leadership initiatives.