Top Tech Jobs & Startup Jobs in Chicago, IL

Architects and delivers foundational systems for an autonomous security investigation platform supporting MDR. Responsibilities include distributed data pipelines, query engines, orchestration, ML model infrastructure, scalability, reliability, observability, technical standards, design reviews, mentorship, and cross-team architecture. The role partners with ML, product, data science, and platform teams to solve complex technical problems across real-time security operations.

Leads and scales the account management function for enterprise health plan customers. Manages Account Managers, owns team revenue and retention targets, develops account processes and playbooks, and oversees strategic accounts. Builds executive relationships, leads QBRs, manages escalations, identifies expansion opportunities, and partners with Sales, Product, Engineering, and Leadership to improve customer outcomes, retention, and revenue growth.

Build and expand fintech and payment systems using Go, microservices, databases, and cloud technologies. Design production APIs and tooling, diagnose customer issues, manage full release lifecycles, document systems, and mentor engineers. Collaborate with product and business teams while guiding AI agents to produce maintainable, observable, testable code that meets engineering standards. Work independently in a high-availability environment and contribute to next-generation financial products.

Provides customer service and support to healthcare provider accounts through calls, email, and chat. Resolves issues, promotes platform features, identifies upsell opportunities, maintains accurate interaction records, and helps providers maximize Zocdoc’s marketplace services.

Lead and mentor the software engineering team responsible for PSA Set Registry, a large-scale consumer web and mobile product. Drive architecture, development, delivery, code quality, release management, production troubleshooting, and technical strategy. Partner with product, design, and business teams to translate requirements into scalable solutions while promoting agile practices, collaboration, continuous learning, and an inclusive engineering culture.

Supports day-to-day NetSuite administration, configuration, user access, data maintenance, integrations, documentation, testing, and front-line issue resolution. The role assists with scripts, workflows, forms, custom records, system migrations, audit tasks, and segregation-of-duties reviews while coordinating with internal stakeholders and a managed service provider.

Leads OneImaging’s engagement marketing and operations to increase radiology service utilization. Builds data-driven, multichannel campaigns; manages marketing technology infrastructure, including Braze; uses eligibility, authorization, and claims data to target members; partners with Product, Engineering, Customer Success, and Member Services; and continuously optimizes creative and campaign performance. The role also contributes leadership, team building, and healthcare marketing innovation.

Develops and executes integration plans for space and ground systems supporting military remote sensing missions. The role evaluates and validates system performance, mitigates integration risks, manages configuration changes, and supports DoD acquisition, sustainment, logistics planning, and lifecycle documentation. Responsibilities span system-of-systems, system, segment, and element levels while coordinating with engineers, analysts, logisticians, and financial managers.

Own long-term workforce planning and capacity strategy across Customer Success channels. Develop forecasts, staffing models, scenario analyses, dashboards, and labor investment recommendations. Analyze staffing, productivity, occupancy, shrinkage, service levels, and automation impacts. Partner with Customer Success, AI, Data, Finance, Talent Acquisition, BPO providers, and senior leadership to guide hiring, budgeting, headcount planning, and operational improvements through data-driven insights.

Manage the full B2B sales cycle for a defined Florida territory, including prospecting, pipeline development, market research, networking, relationship building, product presentations, contract negotiation, and closing. The role focuses on acquiring new business, meeting quotas, representing Justworks, gathering customer insights, and traveling up to 25% for networking events, trade shows, and client meetings.