Social Media Startups Chicago

Sprout Social is looking for a highly driven, outgoing and tech-savvy Sales Enablement Specialist with experience in coaching and training sales representatives. This person must demonstrate past successes in designing, developing, and facilitating training, coaching reps to achieve quota, managing projects, and honing sales processes.

Sprout Social is looking for a seasoned Product Designer to join the intersection of our Product organization and the creative universe at Sprout. There are several disciplines across our group; from defining brand standards, to developing stories expressed through video and motion, to creating delightful experiences for our customers through the art of Product Design. We're a tight-knit group that proudly does 100% of our work in-house, right here in our downtown Chicago headquarters. Our brand is trusted and used by more than 25,000 companies around the world including Evernote, Adidas, West Elm and Edelman. As a Staff Product Designer at Sprout Social you will work between Design and Product teams to deliver solutions for a wide range of projects. While you should be excited about understanding and solving customer problems, we want you to be equally excited about mentoring and teaching other designer. If you're excited about elevating design in an environment where your ideas are heard and you can make a difference, we'd love to hear from you. 

Sprout Social is looking for an ambitious, experienced and tech savvy Bilingual Customer Success Manager to own the business relationship for a large portfolio of Sprout's Spanish speaking customers in the US and Latin America. The ideal candidate is passionate about customer success and excited to understand what makes customers successful. You are excited about high volume interactions with customers and committed to driving product adoption,

Your role will be to be to identify talent (celebrities, influencers, athletes, etc), develop relationships with talent, managers, and agents; and ensure their success on Cameo. If you’re a Bravo-fanatic, spend Monday nights religiously watching the Bachelor, or feel like you could write the next issue of US Weekly, then this role may be perfect for you! You should have a great understanding of trending people, influencers that matter, and instinctively know who would do great on Cameo.

In this role, you’ll collaborate with partners in product, engineering, marketing and sales to increase Trial to Customer conversion rates, product adoption, and upsell opportunities. This team moves quickly and has the means to test changes in the Sprout product itself. This is a perfect role for someone who embraces learning through hands-on experimentation and has a hunger for understanding what makes our users tick. We’re looking for someone with previous experience running successful tests to drive business results. You have developed a process for using data to successfully drive marketing strategy. You have a working knowledge of conversion rate optimization, persuasive writing/storytelling and user psychology.